The world of machine tools has globalised. Strong alliances are necessary to tackle and master the challenges. We are bundling our resources in order to gain advantages in efficiency together.
Strong partnership： GILDEMEISTER AG and Mori Seiki Co. Ltd., two global machine tool manufacturers, are cooperating worldwide in numerous markets. After successful integration in Asia, the USA and Japan, GILDEMEISTER and Mori Seiki also combined their sales and service business in Germany in September 2011. Currently the integration of the activities in Europe takes place.
By combining sales and service activities, DMG / MORI SEIKI offers its customers a broad product portfolio as well as unique market presence. The partnership comprises joint sales and technical services, such as customer service, training as well as technical support. 2,692 employees at 99 sales and service locations are available to our customers worldwide.
Product and service diversity from one source： Our high-tech machines are at the beginning of global manufacturing chains - new products are made by them every day. DMG / MORI SEIKI has a large range of long-term customers in various industries and regions.
This offers you many advantages: ◎ Individual technology solutions from DMG and MORI SEIKI from one source ◎ 3D software solutions and intelligent software products from both manufacturers ◎ DMG / MORI SEIKI service employees for quick service and support ◎ Highly specialised application engineers to optimise your production processes ◎ Over 96% availability of spare parts for your DMG and MORI SEIKI machines ◎ 24/7 hotline numbers for round-the-clock help and support with service issues